For example, we offer you comprehensive company health management, parent-child offices (from 2023) and support you in leasing your eBike through our partner Jobrad! We attach great importance to work-life balance.
For example, we offer you comprehensive company health management, parent-child offices (from 2023) and support you in leasing your eBike through our partner Jobrad! We attach great importance to work-life balance.
For example, we offer you comprehensive company health management, parent-child offices (from 2023) and support you in leasing your eBike through our partner Jobrad! We attach great importance to work-life balance.
For example, we offer you comprehensive company health management, parent-child offices (from 2023) and support you in leasing your eBike through our partner Jobrad! We attach great importance to work-life balance.
For example, we offer you comprehensive company health management, parent-child offices (from 2023) and support you in leasing your eBike through our partner Jobrad! We attach great importance to work-life balance.
Sales Representative UK (m/f/d) - remote, UK-based Your responsibilities Develop and grow the UK market across the portfolio Achieve sales targets and drive revenue and profitability Manage and expand key customer relationships and acquire new business Lead customer negotiations and proactive account development Collaborate with internal stakeholders within a matrix organization Represent Cabka at customer meetings, trade fairs and industry events Maintain CRM data, reporting and market insights Your profile Degree or commercial education in Business Management Extensive international sales management experience with proven track record Experience in project management and social selling Strong customer focus with C-level relationship and negotiation skills Entrepreneurial, hands-on mindset with strong organizational and analytical skills Industry experience in plastics, packaging and/or logistics is a plus Proficient in Office 365 and CRM systems (ideally HubSpot) Business proficient English; additional languages are a plus High mobility and valid driving license What we offer Independent work with lots of flexibility and creative freedom Individual opportunities for further training Permanent employment contract and attractive compensation A great team with strong collegial support Flat hierarchies, a respectful leadership culture, and an open working atmosphere A crisis-proof medium-sized company in a future-oriented industry We embrace Diversity and Inclusion and are committed to providing equal opportunities to all of our applicants as well as our employees – regardless of race, gender, age, religion and beliefs, sexual orientation and gender identity, disability, cultural, ethnic or national origins.
• Apply concepts of basic algebra and geometry. • Use business systems and Microsoft Office Suite software proficiently. Ability to use basic computer operations. • Apply commonsense understanding to carryout instructions furnished in written, oral, or diagram form
• Apply concepts of basic algebra and geometry. • Use business systems and Microsoft Office Suite software proficiently. Ability to use basic computer operations. • Apply commonsense understanding to carryout instructions furnished in written, oral, or diagram form
IT Services is working behind the scenes 24-hours a day, 7 days a week, 365 days a year in the data centers and offices across three continents – Americas (Mechanicsburg, Westerville, Tempe in USA and Mexico, Costa Rica and Brazil), Europe (Prague in Czech Republic; Bonn and Darmstadt in Germany) and Asia (Cyberjaya in Malaysia and Chennai in India).
Job description: Key Responsibilities: BusinessFinancial Reporting tasks: Cross-check monthly legal entity results with a special focus on “non-functional” cost elements like Admin Overheads and other expenses/income, provide comments and insights on unusual trends to respective divisional P&L management, monitoring of appropriate equity levelsFinancial Planning: Distribute Top-down plan to legal entities for transfer pricing and impairment purposes incl. upload into central systems, Provide input to the direct cash forecasting, Impairment testingSafeguard proper processing of intercompany relationships: Service Level Agreements, intercompany pricing according to an entity’s role in the V&B business setup, triggering intercompany charging/financingClosely work with the Financial shared service centers and the entities in the marketsTogether with the SSC prepare and present annual Balance sheet review meetings and contribute to the annual reportCorporate Governance:Contribute to Internal Controls and Risk Management exercises for non-functional elements.Audits: Secure appropriate financial participation in local internal and external auditsCoordinate and partially answer requests on statistic bureausSetting-up commercial handbook together with legal to ensure clear authorizations/approval rightsOrganization:Complete analysis and own concept on Financial Controlling in our functional Finance organization.Start with B&W in Europe and consider a possible later expansion to D&L, MENA and APACEstablish and develop Financial Controlling team and transition tasks from the markets to the centrally led organizationEstablish, train and manage Finance Officer CommunitySupport the transition from non-finance related tasks of current Finance Directors to the appropriate function.Drive projects on legal entity simplification and adjustments to our corporate legal entity setupPeople Management and Organizational Development:Lead a team of five associates, developing their functional and soft skills.
Your responsibilities: In this role your main tasks will include: Creation and maintenance of:ETL processes including all necessary BI-artefacts in SAP BW4/HANA and SAP-Datasphere or Google Cloud BigQuery corresponding front-end applications in SAP Analytics Cloud and Analysis for Office as well as Google Looker Studio Fine-tuning of the requirements with the user and defining the best solution procedure in accordance with reporting and analytics platform concept.Training employees in the use of the reporting tools SAP Analytics Cloud and Analysis for Office.Application monitoring and administration in BW4/HANA and SAP Datasphere.User maintenance of BW4/HANA and SAP Datasphere.
#Health: Your health matters to us – benefit from health days, company sports activities, office yoga, and free support from the pme Family Service. #Holiday: We offer you 30 days of vacation per year based on a full-time position, plus December 24th and 31st off.
#Health: Your health matters to us – benefit from health days, company sports activities, office yoga, and free support from the pme Family Service. #Holiday: We offer you 30 days of vacation per year based on a full-time position, plus December 24th and 31st off.
#Health: Deine Gesundheit zählt – Wir bieten Gesundheitstage, Betriebssport, Office Yoga und kostenfreie Unterstützung durch den pme-Familienservice. #Holiday: Wer arbeitet, muss auch Urlaub machen - Bei uns hast Du für eine Vollzeitanstellung Anspruch auf 30 Tage Urlaub pro Jahr sowie den 24.12. und 31.12. frei.
YOUR TASKS Support the preparation, maintenance, and organization of technical training materials, presentations, and documentation Assist in managing and maintaining training equipment, tools, and workshop setups Create and edit documents, spreadsheets, and visual content using Microsoft Office Collaborate with trainers to digitize and optimize training content such as e‑learning modules Support SAP processes including purchase requests, order tracking and updating material availability Track inventory of tools, consumables and equipment used in trainings and initiate reorders when needed Use AI tools such as Copilot to draft, summarize or visually enhance technical training materials YOUR PROFILE Ongoing studies in Mechatronics, Industrial Engineering, Mechanical Engineering, Electrical Engineering or a similar field Strong organizational skills and a structured way of working Confident handling of Microsoft Office applications Interest in digital learning formats and technical content Reliable, proactive and able to work both independently and collaboratively YOUR BENEFITS Nordex offers a range of attractive benefits – here’s a selection of what you can look forward to.
You should have: University degree from life science-based subjects preferable plus an advanced theoretical trainings program in clinical research.Excellent communication skills in German language (at least C1 level) including good command of English language.Strong written and verbal communication skills.Computer skills including a high proficiency in use of Microsoft Office applications, especially Excel, internet, and communication tools.Excellent organizational and problem-solving skills.Effective time management skills and the ability to manage priorities.Ability to establish and maintain effective working relationships with coworkers, managers and clients.Flexibility to frequent business travel and driving license category B.Candidates need to be located in Germany If you want to make a difference in global healthcare, IQVIA™ is the place for you!
You should have: University degree from life science-based subjects preferable plus an advanced theoretical trainings program in clinical research.Excellent communication skills in German language (at least C1 level) including good command of English language.Strong written and verbal communication skills.Computer skills including a high proficiency in use of Microsoft Office applications, especially Excel, internet, and communication tools.Excellent organizational and problem-solving skills.Effective time management skills and the ability to manage priorities.Ability to establish and maintain effective working relationships with coworkers, managers and clients.Flexibility to frequent business travel and driving license category B.Candidates need to be located in the Stuttgart area If you want to make a difference in global healthcare, IQVIA™ is the place for you!
#Health : Your health matters to us – benefit from health days, company sports activities, office yoga, and free support from the pme Family Service. #Holiday: We offer you 30 days of vacation per year based on a full-time position, plus December 24th and 31st off.
#Health: Deine Gesundheit zählt – Wir bieten Gesundheitstage, Betriebssport, Office Yoga und kostenfreie Unterstützung durch den pme-Familienservice. #Holiday: Wer arbeitet, muss auch Urlaub machen - Bei uns hast Du für eine Vollzeitanstellung Anspruch auf 30 Tage Urlaub pro Jahr sowie den 24.12. und 31.12. frei.
#Health : Your health matters to us – benefit from health days, company sports activities, office yoga, and free support from the pme Family Service. #Holiday: We offer you 30 days of vacation per year based on a full-time position, plus December 24th and 31st off.
Experience managing teams towards objectivesExperience managing personal development and career path of othersExcellent communication and consulting skills ·Very good knowledge of spoken and written German and English (at least B2 Level) Very good knowledge of MS Office products, particularly MS Visio or equivalent process modeling and process documentation tools Desirable; Knowledge of digitization technologiesKnowledge of IT implementationKnowledge of change management methodologies Personal qualifications ·A very high level of enthusiasm and ability to work under pressure Willingness to take responsibility, target- and result-oriented approach to actionWillingness to collaborate in an international teamAnalytical skills and capacity for conceptual thinking, and the ability to think and act with a cross-organizational and cross-process approach ·Mobility and flexibility in terms of time, and willingness to undertake business trips in Germany and abroad
For example, we offer you comprehensive company health management, parent-child offices (from 2023) and support you in leasing your eBike through our partner Jobrad! We attach great importance to work-life balance.
For example, we offer you comprehensive company health management, parent-child offices (from 2023) and support you in leasing your eBike through our partner Jobrad! We attach great importance to work-life balance.
For example, we offer you comprehensive company health management, parent-child offices (from 2023) and support you in leasing your eBike through our partner Jobrad! We attach great importance to work-life balance.
Work Life Balance Work Life Balance Whether you prefer to concentrate on working from home or prefer personal interaction in the office - you coordinate your working day closely with your manager so that individual wishes and company processes fit together. Whether you prefer to concentrate on working from home or prefer personal interaction in the office - you coordinate your working day closely with your manager so that individual wishes and company processes fit together.
Company ProvisionCompany Provision Locations At Sunfire, you can work at our head office in Dresden or at our office in Berlin. LocationsLocations - Our Corporate Values - - Our Corporate Values -- Our Corporate Values -
Das Unternehmen bietet Dir moderne Arbeitsbedingungen mit echter Flexibilität – sowohl im Office als auch remote. Ein strukturiertes Onboarding sorgt dafür, dass Du schnell ankommst und technisch tief einsteigen kannst. Du profitierst von kurzen Entscheidungswegen, offener Kommunikation und einem Team, das Zusammenarbeit wirklich lebt.
Contribution to market-specific analyses, operational & strategic projects Requirements Studies in the fields of project management, (international) communication or similar studies Native speaker competence of the Dutch language Excellent English skills & basic knowledge in German Very good communication and cooperation skills Keen to work in an international team Hands-on mentality, high motivation and a self-sufficient approach to work Benefits Hybrid working Fresh fruit every day Sports courses Exclusive employee discounts Free drinks Language courses Company parties Mobility subsidy Central Location Flexible Working Hours Professional training Dog-friendly office AY Academy Feedback Culture Job Bikes What makes ABOUT YOU special? Every single one of us. We see it as our responsibility to create an inclusive working environment for everyone.
We’re looking for top notch HR Business Partners to provide outstanding customer service to our business leaders at distributions centers and regional offices across the country. We need people who thrive in a fast-paced environment, who are looking for a good challenge, and who are dedicated to creating and developing superiorcustomer relationships.
Establish, maintain, and continuously enhance the Configuration Management Database (CMDB)Collaborate with Business Application Owners to define service trees and map infrastructure using ServiceNow Service MappingEnsure integrity, accuracy, and currency of all Configuration Items (CIs)Define, implement, and enforce ITIL-aligned configuration policies, standards, and proceduresAlign asset and configuration data in close cooperation with the Group Competence Center for IT Configuration ManagementSupport the integration of IT Asset Management and Configuration Management processes and toolsWork closely with Change Management, Incident Management, and the Service DeskConduct audits and process reviews, identify discrepancies, and drive corrective actionsTrain, advise, and support IT teams on configuration management best practicesContribute to ITSM improvement initiatives, especially in the areas of automation and tool integration Degree in Computer Science, Information Systems, or a comparable qualification is an advantageStrong understanding of the ITIL framework; certification (ITIL 4 Foundation or higher) is highly desirableProven professional experience in Configuration Management within medium to large IT environmentsSolid knowledge of IT Asset Management and its interaction with configuration dataHands-on experience with CMDB tools such as ServiceNow, i-doit, BMC Remedy, Matrix42, or comparable platformsStructured, detail-oriented, and process-driven working styleConfident communicator, able to collaborate effectively across departments and stakeholder groupsVery good command of English, written and spokenExperience supporting ITSM-related projects, particularly automation and tool integration initiativesConfidence in conducting audits and ensuring compliance across IT processes Fexible working hours and home-office optionExtensive Learning & Development opportunitieLife balance & family-friendly benefitsModern office environment with canteenHealth & sports programs Gehaltsinformationen The minimum annual gross salary for this position is €70,000.
Establish, maintain, and continuously enhance the Configuration Management Database (CMDB) Collaborate with Business Application Owners to define service trees and map infrastructure using ServiceNow Service Mapping Ensure integrity, accuracy, and currency of all Configuration Items (CIs) Define, implement, and enforce ITIL-aligned configuration policies, standards, and procedures Align asset and configuration data in close cooperation with the Group Competence Center for IT Configuration Management Support the integration of IT Asset Management and Configuration Management processes and tools Work closely with Change Management, Incident Management, and the Service Desk Conduct audits and process reviews, identify discrepancies, and drive corrective actions Train, advise, and support IT teams on configuration management best practices Contribute to ITSM improvement initiatives, especially in the areas of automation and tool integration Degree in Computer Science, Information Systems, or a comparable qualification is an advantage Strong understanding of the ITIL framework; certification (ITIL 4 Foundation or higher) is highly desirable Proven professional experience in Configuration Management within medium to large IT environments Solid knowledge of IT Asset Management and its interaction with configuration data Hands-on experience with CMDB tools such as ServiceNow, i-doit, BMC Remedy, Matrix42, or comparable platforms Structured, detail-oriented, and process-driven working style Confident communicator, able to collaborate effectively across departments and stakeholder groups Very good command of English, written and spoken Experience supporting ITSM-related projects, particularly automation and tool integration initiatives Confidence in conducting audits and ensuring compliance across IT processes Fexible working hours and home-office option Extensive Learning & Development opportunitie Life balance & family-friendly benefits Modern office environment with canteen Health & sports programs Gehaltsinformationen The minimum annual gross salary for this position is €70,000.
PRINCE2 Agile, SCRUM Master, PMP); SCRUM skills preferredExcellent communication and consulting skillsVery good knowledge of spoken and written German and English (at least B2 Level)Very good knowledge of MS Office products, particularly MS Visio or equivalent process modeling and process documentation tools Desirable:Knowledge of Artificial Intelligence (AI) toolsKnowledge of SAP Personal qualifications A very high level of enthusiasm and ability to work under pressureWillingness to take responsibility, target- and result-oriented approach to actionWillingness to collaborate with an international teamAnalytical skills and capacity for conceptual thinking, and the ability to think and act with a cross-organizational and cross-process approachMobility and flexibility in terms of time, and willingness to undertake business trips in Germany and abroad Your benefits We offer you excellent employee benefits, a competitive salary package and great development opportunities.
PRINCE2 Agile, SCRUM Master, PMP); SCRUM skills preferredExcellent communication and consulting skillsVery good knowledge of spoken and written German and English (at least B2 Level)Very good knowledge of MS Office products, particularly MS Visio or equivalent process modeling and process documentation tools Desirable:Knowledge of Artificial Intelligence (AI) toolsKnowledge of SAP Personal qualifications A very high level of enthusiasm and ability to work under pressureWillingness to take responsibility, target- and result-oriented approach to actionWillingness to collaborate with an international teamAnalytical skills and capacity for conceptual thinking, and the ability to think and act with a cross-organizational and cross-process approachMobility and flexibility in terms of time, and willingness to undertake business trips in Germany and abroad Your benefits We offer you excellent employee benefits, a competitive salary package and great development opportunities.
For example, we offer you comprehensive company health management, parent-child offices (from 2023) and support you in leasing your eBike through our partner Jobrad! We attach great importance to work-life balance.
Contact ALDI Einkauf SE & Co. oHG Eckenbergstraße 16b 45307 Essen Your benefits Modern Work Environment: Work on the ALDI Nord campus with an open space concept, company cafeteria, café, parent child office, and parking garage including electric charging stations Work Life Balance: Flexible working hours and a hybrid working model with the possibility of partial remote work (up to 40%) as well as 30 vacation days (full time) Mobility: Free electric charging at the ALDI Nord campus, coverage for the Deutschlandticket, or a travel allowance Healthcare & Prevention: Company owned gym as well as gym partnerships.
Contact ALDI Einkauf SE & Co. oHG Eckenbergstraße 16b 45307 Essen Your benefits Modern Work Environment: Work on the ALDI Nord campus with an open space concept, company cafeteria, café, parent child office, and parking garage including electric charging stations Work Life Balance: Flexible working hours and a hybrid working model with the possibility of partial remote work (up to 40%) as well as 30 vacation days (full time) Mobility: Free electric charging at the ALDI Nord campus, coverage for the Deutschlandticket, or a travel allowance Healthcare & Prevention: Company owned gym as well as gym partnerships.
IT Services is working behind the scenes 24-hours a day, 7 days a week, 365 days a year in the data centers and offices across three continents – Americas (Mechanicsburg, Westerville, Tempe in USA and Mexico, Costa Rica and Brazil), Europe (Prague in Czech Republic; Bonn and Darmstadt in Germany) and Asia (Cyberjaya in Malaysia and Chennai in India).
WHAT YOU WILL GET FROM US ·Great team of IT professionals with global working exposure ·Meal Card and Flexible Benefits – customized according to individual needs ·On-going professional and technical training and certifications ·A multicultural environment in modern offices ·Choose any day for your vacation from earned public holiday (Saturday and ad hoc) ·Smart casual everyday ·Global internal job opportunities available within DPDHL ·Unlimited Outpatient Medical ·Home office possibilities Sounds good?
#Health: Your health matters to us – benefit from health days, company sports activities, office yoga, and free support from the pme Family Service. #Holiday: We offer you 30 days of vacation per year based on a full-time position, plus December 24th and 31st off.
#Health: Your health matters to us – benefit from health days, company sports activities, office yoga, and free support from the pme Family Service. #Holiday: We offer you 30 days of vacation per year based on a full-time position, plus December 24th and 31st off.
Tasks Assisting with surgical procedures, including instrument preparation and intraoperative support Confident handling of medical and technical equipment Patient related administration and accurate documentation Preparation and post-processing of materials and instruments for surgical procedures Supporting the positioning of patients Profile Completed education as a Surgery Technology Assistant (OTA) obtained abroad Recognition notice (Anerkennungsbescheid) issued by the Bavarian State Office for Nursing (Bayerisches Landesamt für Pflege) German language skills at a minimum level of B2, with a willingness to continuously improve your language proficiency Motivation and enthusiasm to work as part of our team and provide support to our patients Friendliness, a strong sense of responsibility, and professionalism Good interpersonal skills in dealing with patients High willingness to learn Motivation and discipline to complete your recognition process in a timely manner Our Offer Support from the Office for International Professionals, assisting you with organizational and administrative matters, as well as preparing for the knowledge examination (Kenntnisprüfung) Accompanied German language course offered during the recognition process Practical trainers specifically assigned to staff undergoing the recognition procedure, ensuring structured onboarding and knowledge development to prepare you for your professional responsibilities Additional qualified and personalized training by your team of experienced colleagues Long-term career perspective at Augsburg’s largest employer, including a permanent employment contract upon recognition Remuneration according to the collective agreement for public service (TV-L), including bonuses for work on Sundays, public holidays, and night shifts Company pension scheme and annual special payment 30 vacation days per year, plus up to 6 additional days for shift work Regulated working hours (38.5 hours/week) with working time account and collectively agreed salary increases Contact Frau Ulrike Kurz, Center Manager, 0821/400-168713 Herr Alexander Wagner, Nursing Educator - Recognition of OTA, 0821/400-168665 Frau Marina Klisanin, Head of Field Office - International Qualified Employees (IFAP), 0821/400-3401 Application Deadline Please upload your documents and submit your application.
Tasks Assisting in the assessment and determination of nursing needs and caring for patients on the ward Participating in nursing rounds and supporting colleagues Documenting the nursing process and assisting with material supply Providing direct patient care Contributing to the development of nursing processes and ward procedures Profile Completed nursing education obtained abroad Recognition notice from the Bavarian State Office for Nursing German language skills at a minimum of level B1, with a willingness to continuously improve your language proficiency Enthusiasm and strong motivation to work in our team and support our patients Friendliness, a sense of responsibility, and professionalism Good interpersonal skills in dealing with patients High willingness to learn Motivation and discipline to complete the recognition process promptly Our Offer Support from the Office for International Healthcare Professionals, assisting with organizational and administrative questions during the recognition process and guidance on choosing between the knowledge examination or adaptation course Accompanied German language course offered during the recognition procedure Practical trainers specifically assigned to support your professional onboarding and knowledge development, ensuring you are well-prepared for your daily work Additional qualified and personalized training provided by your team of experienced colleagues Long-term career perspective with Augsburg’s largest employer, including a permanent contract upon successful recognition Compensation according to the collective agreement (TV-L), including bonuses for work on Sundays, public holidays, and night shifts Company pension scheme and annual special payment 30 days of annual vacation, plus up to 6 additional vacation days for shift work Regulated working hours (38.5 hours/week) with a working time account and collectively agreed salary increases Contact Frau Marina Klisanin Head of Field Office - International Qualified Employees (IFAP) 0821/400-3401 Application Deadline Please upload your documents and submit your application.
Presenting project progress and critical issues to steering committees Your Profile: Completed degree in business administration, engineering, or a comparable field Required professional experience: 5 years, ideally in the area of supply chain or project management Alternatively, you have experience in regulatory affairs, quality assurance, or pharmacovigilance You already have some experience in coordinating cross functional teams and complex projects You are characterized by analytical thinking and a structured and results-oriented approach to work You communicate and negotiate confidently in German and English and have a good working knowledge of MS Office; knowledge of SAP is an advantage Your way of working is proactive, solution-oriented and communicative Unser Angebot: A growing company with a diverse and open-minded working environment with employees from around 40 different countries Flexible working models adapted to your needs (e.g. up to 100% remote working and up to two months from abroad within the EU possible), working time account with time off in lieu, 30 days' holiday Flexible benefits budget that you can use according to your individual preferences, such as a higher employer contribution to the company pension scheme, fitness & health offers or subsidies for travel or meal costs.
Minimum of 7 years of experience in logistics coordination, supply chain management, or a related field.Strong proficiency with SAP systems or equivalent ERP software for inventory, billing, and delivery processes.Excellent communication and organizational skills to manage cross-functional collaboration and customer interactions.Ability to analyze transportation costs and optimize freight billing processes for operational efficiency.In return, we offer Work within a culture that values trust, accountability, and mutual respect, empowering you to take ownership of your work.Access continuous learning opportunities and career development programs to support your professional growth.Join a forward-thinking organization that fosters innovation driven by people and their ideas.Receive comprehensive compensation packages with competitive salary and benefits tailored to your needs.Benefit from health and well-being initiatives designed to support your physical and mental wellness.Engage with a collaborative, inclusive work environment encouraging diversity, equity, and inclusion at every level.Participate in team events and company-wide activities that build camaraderie and a strong sense of belonging.Job location You can choose the working arrangement that best suits you: On-Site: Join our vibrant office located in Pune, India, and benefit from face-to-face collaboration with your team members.
#Health : Your health matters to us – benefit from health days, company sports activities, office yoga, and free support from the pme Family Service. #Holiday: We offer you 30 days of vacation per year based on a full-time position, plus December 24th and 31st off.
For example, we offer you comprehensive company health management, parent-child offices (from 2023) and support you in leasing your eBike through our partner Jobrad! We attach great importance to work-life balance.
DePICT, Prince2 Change Management and Executive Presentations skills Extensive knowledge of LSHC requirements or any other regulatory requirements applicable in the industry Extensive knowledge of Supply Chain operations, warehouses, sites Experience of working in a complex regional/global matrix environmentExposure to working on large, complex projects or operations Able to ramp-up quickly on new topics as well as dive into and understand operational content Excellent analytical and problem solving skills Strong people and stakeholder management skills Outstanding communication skills and ability to influence at a senior level Fluent in English, any additional European Languages is a plusProficient with MS Office suite (MS Word, Excel, PowerPoint, Project, Visio), BPMA tool
At least 5 years’ experience in a Project Management role, ideally experience in Customer Service function Certified PRINCE II/ DePicT project management methodologyKnowledge of Contract Logistics/ Supply Chain industryExperience in working in a multi-country project/ and cross-cultural tactical issuesExperience in organization change and change managementExperience in Business Modeling Process Annotation and using BMPA toolsExperience in deploying IT systemsFacilitation skillsAbility to work under pressure Fluent in English Proficient with MS Office suite (MS Word, Excel, PowerPoint, Project, Visio), BPMA tool
Your task will be: Develop trust relationships with a portfolio of major clientsAcquire a thorough understanding of key customer needs and requirementsExpand the relationships with existing customers by continuously proposing solutions that meet their objectivesEnsure the correct products and services are delivered to customers in a timely mannerResolve any issues and problems faced by customers and deal with complaints to maintain trustPlay an integral part in generating new sales that will turn into long-lasting relationshipsPrepare regular reports of progress and forecasts to internal and external stakeholders using key account metricsSupports Back office and Call forwarding functions by liaising with client as necessary in respect to accepting orders (from customer or overseas office)Proactively informs customer on shipment status, exceptions, and provides intermediate updates on incident solutionSupports Customer Implementation by following up on spot quotations and contract closure as may be requiredPerforms up- and cross-selling (inbound calls) for existing customers and passes on leads to salesTakes and handles customer inquiries e.g.
IT Services is working behind the scenes 24-hours a day, 7 days a week, 365 days a year in the data centers and offices across three continents – Americas (Mechanicsburg, Westerville, Tempe in USA and Mexico, Costa Rica and Brazil), Europe (Prague in Czech Republic; Bonn and Darmstadt in Germany) and Asia (Cyberjaya in Malaysia and Chennai in India).